Starter Automation · £99

Missed-call text-back for UK small businesses.

You can’t answer every call when you’re on a job or with a customer. This sends the caller a text straight away, so they book with you instead of ringing the next business on the list.

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£99 once · No working, no invoice · Not VAT-registered, so the quote is the price you pay.

What it does.

When a call goes unanswered, the caller gets a short text from your business number with your booking or quote link, and you get a note of who rang.

The wording is yours: friendly, in your voice, and written with you before it goes live.

Who it suits: Anyone who can’t always pick up: tradespeople on site, salons and clinics with someone in the chair, garages, and small teams where the phone rings while everyone is busy.

How it is set up.

  1. You tell me how you take callsWhich number customers ring, which phone or phone system you use, and where you want people sent: a booking page, a quote form or a WhatsApp chat.
  2. I set it up and test itI write the text with you, connect it to your phone setup, and ring it myself to check it fires and the link works.
  3. It runs by itselfEvery missed call gets the text. You get a note of who rang, so you can call back when you’re free.

Trigger your chosen task with a test enquiry or booking. Watch the agreed message or update reach the right place without retyping it.

Text-back, or someone to answer?

A text works when callers are happy to book or reply in writing. If they would rather speak to someone, or ask questions before booking, the After-Hours Receptionist answers calls for £79/month. If missed calls are only one of several things you chase by hand, the Business System connects calls, quotes and reviews in one list.

Not included: Changing your phone provider or phone system. If yours can’t send a text on a missed call, the free preview stage tells you before you pay anything. Texts are sent through a service you pay directly; I give you the cost in your scope sheet before you pay me.

Missed-call text-back questions.

Will it work with my phone number?

Usually, yes. It depends on your phone provider and how you take calls. Tell me what you use in the free preview form and I’ll say plainly whether it works, and what it would need, before you pay anything.

Who pays for the texts?

The texts are sent through a texting service you pay directly, at its own price. I tell you the cost up front in your scope sheet, before you pay me anything. You own the account.

What does the caller see?

A short text from your business with your link, worded the way you’d say it. You approve the wording before it goes live.

What if someone isn’t a customer, like a sales caller?

We can set it to skip numbers you choose. Anything beyond the agreed set-up is priced first, never added without telling you.

What else do I get?

Written scope sheet first, Tested with you before it goes live, Accounts in your name, 2-minute walkthrough video. Details are on the prices page.

Get my free preview Examples for trades